1. What are the differences between the Tanami Base Annex and the Tanami Plus Annex?
Generally speaking, the Tanami Base Annex is more like a changing room, whilst the Tanami Plus Annex is more like a tent on its own. More specifically, the Tanami Plus model has a floor (the Tanami Base Annex hasn't), four sides including one towards the car (as opposed to three sides) and encompasses the roof tent ladder (ladder remains outside with the Tanami Base Annex). Moreover, the Tanami Plus Annex's windows can be closed from inside and outside, whereas the windows on the Tanami Base Annex can only be closed from the outside. Apart from that, both annexes are made from the same material and are setup in minutes.
2. Can the annex remain attached to the tent when folding up the tent?
No, the annex has to be removed before folding up the tent. It detaches very quickly though.
3. Can I use the Tanami Plus Annex on an Tanami Base roof tent?
No, the Tanami Plus Annex can only be used with the Tanami Plus roof tent.
4. How should I take care of my Gordigear tent annex?
Please check maintenance section from the service menu on the top of this page for details.
5. Can I pack the annex together when it is wet?
Please check maintenance section from the service menu on the top of this page for details.
6. How should I take care of my Gordigear tent?
Please check the manual or the maintenance section from the service menu on the top of this page for details.
7. Do I need to reseal the canvas?
Please check maintenance section from the service menu on the top of this page for details.
8. Can I pack the tent together when it is wet?
Please check maintenance section from the service menu on the top of this page for details.
9. Can the poles be stored under the travel cover?
All items required to set the tent up (poles, pegs, guy ropes...) can safely be stored under the travel cover.
10. Can I leave sleeping bags / bedding inside the tent when folding it up?
There is enough space for your sleeping bags/bedding to remain in the folded up tent.
11. What kind of warranty do you offer?
Please select warranty from the service menu on the top of this page for warranty details.
12. What happens if my delivery arrives damaged?
All our shipments are transit insured. Should your delivery arrive in a damaged condition, please do not accept the shipment, advise the courier thereof and get in contact with us immediately. Transit insurance cannot be claimed for accepted deliveries.
13. Do you deliver internationally?
We certainly do. A substantial part of our business is done across borders and we deliver all Gordigear products to a global customer base. We have numerous storage hubs around the globe and delivery time may vary depending on where your purchase will be dispatched from and on the delivery method selected.
14. How long will it take for international orders to arrive?
The answer depends mainly on which means of transportation you choose (air freight, sea freight, courier) and which storage hub we dispatch your order from. For a delivery time estimation, please get in contact with us.
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